Last updated: August 23, 2026
A clear summary
This policy explains the information you can choose to send through this website and how it supports a service request.
Information you choose to send
The contact form asks for your name, email address, a topic, and your message.
The appointment scheduler asks for the appliance service, problem details when you choose Other service, optional photos, your full name, phone number, email address, service address, and the arrival window you choose.
If you choose Use my location
, your browser asks for permission before sharing coordinates that may be precise. Those coordinates are sent to an OpenStreetMap Nominatim reverse-geocoding service only to suggest an address; you can decline and type the address yourself.
An optional checkbox, which is unchecked by default, lets you consent to recurring automated appointment and service text messages. You can schedule service without selecting it.
How website information is handled
- We use the details you submit to answer your question, prepare for service, confirm the selected appointment, and manage the visit.
- Successful contact and scheduling submissions are stored in the website's private service database and are available to authorized administrators.
- For a newly booked appointment, relevant customer and appointment details are sent to Resend so it can deliver the customer confirmation and the business notification. These details may include the customer's name, email address, phone number, confirmation number, service, arrival window, service address, diagnostic total, text-message consent choice, notes, and submitted-photo count or save status. Photo contents are not included in either email.
- If the owner configures an approved notification webhook, contact or appointment details may also be sent to that service so the team knows a new request arrived.
- The site validates submissions and reads request network information to limit repeated attempts and protect the forms from abuse.
Photos are stored privately with the appointment and are not published on the website. Coordinates used to suggest an address are not added to the appointment record. These forms do not ask for payment-card information. Please do not include payment details, faces, mail, or other unnecessary sensitive information in a message, description, or photo.
Mobile messaging privacy
Ali Appliance Repair does not sell, rent, or share mobile phone numbers, text messaging opt-in data, or consent with third parties or affiliates for their own marketing or promotional purposes.
We may provide this information to messaging service providers and carriers solely as needed to deliver and support the text messaging program. They may not use it for their own marketing or promotional purposes.
If you actively select the optional appointment-and-service text checkbox, messages may include booking confirmations, appointment reminders, scheduling changes, technician or service updates, and service-completion notices. Message frequency varies. Message and data rates may apply. Reply STOP to cancel. Reply HELP for help.
We record the consent choice, the disclosure version, and the date and time of consent with the appointment request. Consent is not a condition of purchasing goods or services or booking an appointment. Review the Terms & Conditions for the complete text-messaging program terms.
Scheduling on this website
The appointment scheduler stores the contact details, service address, appliance selection, notes, optional photos, and requested arrival window you submit so the team can prepare for and manage your visit.
Optional website measurement
Website analytics are disabled unless the site owner explicitly enables them for an approved deployment. When enabled, Vercel Web Analytics measures page views and non-sensitive actions such as call-link clicks, scheduler-link clicks, and successful form submissions.
Analytics events are limited to the page path, action type, and general placement. They do not include form names, email addresses, phone numbers, service addresses, messages, attachment contents, URL query strings, or URL fragments.
Questions about your information
To ask how information associated with your request is being handled, corrected, or deleted when appropriate, email ApplianceRepair9350@gmail.com or call (224) 224-2929.
Policy updates
This page may be updated when the website's forms, scheduling options, or information-handling practices change. The date above identifies the latest version.