Last updated: October 8, 2026
A clear summary
This policy explains the information you can choose to send through this website and how it supports a service request.
Information you choose to send
The contact form asks for your name, email address, a topic, and your message.
The appointment scheduler asks for the appliance service, problem details when you choose Other service, optional photos, your full name, phone number, email address, service address, and the arrival window you choose.
If you choose Use my location
, your browser asks for permission before sharing coordinates that may be precise. Those coordinates are sent to an OpenStreetMap Nominatim reverse-geocoding service only to suggest an address; you can decline and type the address yourself.
An optional checkbox, which is unchecked by default, lets you consent to recurring automated appointment and service text messages. You can schedule service without selecting it.
How website information is handled
- We use the details you submit to answer your question, prepare for service, confirm the selected appointment, and manage the visit.
- Successful contact and scheduling submissions are stored in the website's private service database and are available to authorized administrators.
- For a newly booked appointment, relevant customer and appointment details are sent to Resend so it can deliver the customer confirmation and the business notification. These details may include the customer's name, email address, phone number, confirmation number, service, arrival window, service address, diagnostic total, text-message consent choice, notes, and submitted-photo count or save status. Photo contents are not included in either email.
- If the owner configures an approved notification webhook, contact or appointment details may also be sent to that service so the team knows a new request arrived.
- The site validates submissions and reads request network information to limit repeated attempts and protect the forms from abuse.
Photos are stored privately with the appointment and are not published on the website. Coordinates used to suggest an address are not added to the appointment record. These forms do not ask for payment-card information. Please do not include payment details, faces, mail, or other unnecessary sensitive information in a message, description, or photo.
Mobile messaging privacy
Ali Appliance Repair does not sell, rent, or share mobile phone numbers, text messaging opt-in data, or consent with third parties or affiliates for their own marketing or promotional purposes.
We may provide this information to messaging service providers and carriers solely as needed to deliver and support the text messaging program. They may not use it for their own marketing or promotional purposes.
If you actively select the optional appointment-and-service text checkbox, messages may include booking confirmations, appointment reminders, scheduling changes, technician or service updates, and service-completion notices. Message frequency varies. Message and data rates may apply. Reply STOP to cancel. Reply HELP for help.
We record the consent choice, the disclosure version, and the date and time of consent with the appointment request. Consent is not a condition of purchasing goods or services or booking an appointment. Review the Terms & Conditions for the complete text-messaging program terms.
Scheduling on this website
The appointment scheduler stores the contact details, service address, appliance selection, notes, optional photos, and requested arrival window you submit so the team can prepare for and manage your visit.
Optional website measurement
When enabled, Google Analytics uses cookies to measure visits, traffic sources, page views, call-link clicks, scheduler-link clicks, and successful appointment requests. Vercel Web Analytics may also measure these non-sensitive actions when configured. Google Analytics page URLs may retain validated advertising click identifiers and limited campaign tags. Other query parameters and fragments are removed.
Measurement events use the page path, action type, general placement, and these limited advertising identifiers. We do not send contact details, service addresses, uploaded photos, messages, or other form contents as analytics event properties.
To understand which advertising brings booked visits, the site may retain limited campaign tags, advertising click identifiers, the landing-page path, and capture time in this browser tab. This temporary record expires after 30 minutes without recorded activity or eight hours after capture, whichever comes first. If you book during that period, it is saved with your appointment in our private service database for authorized staff to review. It does not include the full referring URL, search terms, or arbitrary URL parameters. Missing advertising information does not prevent booking.
When Google Ads measurement is enabled, Google uses its advertising tag and cookies to attribute accepted booking requests and phone enquiries to ads. A booking event includes a non-personal confirmation reference to prevent duplicate counting; it does not include your contact details or form contents. Clicking a phone link is measured separately from a connected call.
After an ad visit, Google may display a forwarding number that connects to our business number. This lets Google report call timing and duration against our ads. Website call measurement does not enable call recording.
Questions about your information
To ask how information associated with your request is being handled, corrected, or deleted when appropriate, email ApplianceRepair9350@gmail.com or call (224) 224-2929.
Policy updates
This page may be updated when the website's forms, scheduling options, or information-handling practices change. The date above identifies the latest version.